I went down to the retail store instead, and found out there is nothing they can do until their systems are back up. It is sometimes also called a PUC - personal unblocking code. Since the phone is locked, I have no way to call Verizon Support. Many postpaid 3G devices can sort of be unlocked without. Once you get it wrong 10 times, your SIM card will get blocked, and you will need to request a new SIM card.

The only way to unlock the phone now is to enter a PUK code, which Verizon does not give you when you buy your phone. If you’re running into trouble with using your SIM-equipped Verizon phone on another network, you can call 88 for assistance. How can I find my PUK code If you can’t remember or find your PUK code, don’t try to guess it. I entered (read: tried to create) a password twice, and BAM.

it already has a default password, and was asking me to enter that. I thought the phone was asking me to enter (read: create) the password for the SIM card, but nope. Your SIM PIN protects your SIM card from unauthorized use of your mobile service. Timely that I would decide this morning to try and set up a password for my SIM card. This mistake is costing me a lot of frustration and wasted time.Īpparently, Verizon Wireless today is having some kind of customer service database problems for the past two hours and basically can't do anything.

Sim card puk code verizon